Turn guest feedback into actionable maintenance tasks
Empower guests to report issues instantly. Resolve problems faster and prevent negative reviews.
You need...
To catch and triage maintenance issues as early as possible, without relying on your already busy housekeeping team to report them.
We offer...
A very quick and easy guest feedback experience, harnessing AI to keep things simple!
Benefits
Faster room turnover
Identify and resolve issues quickly to keep rooms guest-ready.
Prevent negative reviews
Address problems before guests take to public review platforms.
Better guest satisfaction
Show guests you care by making it easy to speak up and get results.
Operational efficiency
AI categorises and routes issues, saving staff time and manual follow-up.
How it works
Scan QR
Guest scans the QR code on a door hanger or card in the room.
Report issue
Guest describes any issue in natural language.
AI analyses
Our AI analyses the feedback and creates actionable tasks.
Staff resolve
Tasks are sent to the right team to get issues resolved quickly.
Enquire today
Working with selected hotel partners, we are now conducting in-room trials. Enquire today - we will be pleased to explore your requirements, including co-branding options, and can offer solutions at any scale from independent hotels to large chains and franchises. We can either supply printed door hangers and tent cards, or collaborate with your existing printing supplier.
Email us now at roomforimprovement@chevron.software